Policies
Welcome to our Policy section! We value transparency and want to ensure that our clients have a clear understanding of our policies and procedures. Here, you will find information on our refund policy, privacy policy, project timelines, and more. Our policies are designed to protect both our clients and our team, and we strive to uphold them to the highest standards. If you have any questions or concerns about our policies, please do not hesitate to reach out to our team. Thank you for choosing us for your graphics designing and web development needs!
ONLY IMAGE REFERENCES, TEXT REFERENCES, AND DESIGN
COMMISSIONS OF THE TO-BE-DRAWN CHARACTERS WILL BE ACCEPTED
AT THIS TIME.
1. YOU AS THE COMMISSIONER ARE RESPONSIBLE FOR THE QUALITY OF YOUR REFERENCES. PLEASE MAKE SURE YOUR REQUESTS AND REFERENCES ARE UP-TO-DATE, CLEAR, AND CONCISE, OR YOU MIGHT NOT RECEIVE AN ACCURATE DEPICTION OF YOUR CHARACTER.
2. IF I, THE ARTIST, HAVE NOT STARTED YOUR REQUEST YOU CAN AMEND THE REQUEST BY SUBMITTING THE PROVIDED FORM AGAIN WITH ALL THE REQUIRED INFORMATION. YOU AS THE COMMISSIONER ARE RESPONSIBLE FOR PROVIDING ALL OF THE INFORMATION TO YOUR REQUEST IN ONE FORM.
3. COMPLETED COMMISSIONS ARE NOT PERMITTED TO BE EDITED OR COLORED BY ANOTHER ARTIST INCLUDING THE COMMISSIONER. CROPPING FOR PROFILE PICTURES IS ALLOWED AS THE ONE EXCEPTION.
4. I, THE ARTIST, WILL NOT BE HELD ACCOUNTABLE TO CORRECT OR ADJUST COMMISSIONS DUE TO UNCLEAR OR UNDEFINED INFORMATION PROVIDED BY THE COMMISSIONER IN THE ORDER FORM. I, THE ARTIST, WILL BE ACCOUNTABLE TO CORRECT OR ADJUST COMMISSIONS WHERE I HAVE FAILED TO FOLLOW PROVIDED REFERENCE MATERIAL AND REQUESTS
5. IF ARTWORK NEEDS ADDITIONAL EDITS AND THE FAULT LIES IN THE PROVIDED REFERENCE MATERIAL BY THE COMMISSIONER EDITS MAY BE REQUESTED WITHOUT AN ADDITIONAL FEE.
1. YOU AS THE COMMISSIONER ARE RESPONSIBLE FOR THE QUALITY OF YOUR REFERENCES. PLEASE MAKE SURE YOUR REQUESTS AND REFERENCES ARE UP-TO-DATE, CLEAR, AND CONCISE, OR YOU MIGHT NOT RECEIVE AN ACCURATE DEPICTION OF YOUR CHARACTER.
2. IF I, THE ARTIST, HAVE NOT STARTED YOUR REQUEST YOU CAN AMEND THE REQUEST BY SUBMITTING THE PROVIDED FORM AGAIN WITH ALL THE REQUIRED INFORMATION. YOU AS THE COMMISSIONER ARE RESPONSIBLE FOR PROVIDING ALL OF THE INFORMATION TO YOUR REQUEST IN ONE FORM.
3. COMPLETED COMMISSIONS ARE NOT PERMITTED TO BE EDITED OR COLORED BY ANOTHER ARTIST INCLUDING THE COMMISSIONER. CROPPING FOR PROFILE PICTURES IS ALLOWED AS THE ONE EXCEPTION.
4. I, THE ARTIST, WILL NOT BE HELD ACCOUNTABLE TO CORRECT OR ADJUST COMMISSIONS DUE TO UNCLEAR OR UNDEFINED INFORMATION PROVIDED BY THE COMMISSIONER IN THE ORDER FORM. I, THE ARTIST, WILL BE ACCOUNTABLE TO CORRECT OR ADJUST COMMISSIONS WHERE I HAVE FAILED TO FOLLOW PROVIDED REFERENCE MATERIAL AND REQUESTS
5. IF ARTWORK NEEDS ADDITIONAL EDITS AND THE FAULT LIES IN THE PROVIDED REFERENCE MATERIAL BY THE COMMISSIONER EDITS MAY BE REQUESTED WITHOUT AN ADDITIONAL FEE.
1. I RESERVE THE RIGHT TO REFUND A COMMISSION AT ANY TIME IF I FEEL I AM UNABLE TO COMPLETE THE REQUEST.
2. I RESERVE THE RIGHT TO UPDATE OR CLARIFY ANY OF THESE CONDITIONS AT ANY TIME OR AS NEED BE TO BETTER PROTECT MYSELF AS THE ARTIST AND YOU AS THE COMMISSIONER FROM MISUNDERSTANDING OR WRONGFUL HARM.
OUR GOAL IS TO MEET AMAZING NEW FRIENDS, BUILD A
COMMUNITY, AND SUPPORT THEM AS I BEGIN MY VTUBER JOURNEY.
BUT THE ONE THING I AM MORE FOCUSED ON IS CREATING MY
CLIENTS AN AVATAR EXACTLY HOW THEY HAVE
ENVISIONED THEMSELVES.
BACHA SMART SOLUTIONS